1. Acceptance of Terms
By accessing or using Skewix ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
Skewix provides marketing data reconciliation services, including:
- Multi-platform data synchronization
- Automated discrepancy detection
- AI-powered variance explanations
- Scheduled reporting and alerts
3. Account Registration
To use the Service, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
4. Subscription and Payment
4.1 Starter Plan
The Starter plan includes:
- Up to 2 platform connections
- 1 dataset
- 30-day data retention
- Manual reconciliation
- Daily AI usage limits
4.2 Growth Subscription
Growth subscriptions are billed monthly at $299 USD unless a separate written agreement applies. Features include:
- Up to 10 platform connections
- Up to 5 datasets
- 180-day data retention
- Scheduled reconciliations
- Reports and exports
- AI-powered explanations
- Higher daily AI usage limits
4.3 Billing
- Payments processed through Stripe
- Subscriptions auto-renew unless cancelled
- No refunds for partial months
- Price changes effective next billing cycle with 30 days notice
5. Platform Connections
When connecting advertising platforms:
- You must have legitimate access to the connected accounts
- You are responsible for complying with each platform's terms of service
- We act as a data processor, not a data controller
- Platform tokens are encrypted and never shared
6. Data Usage and AI Training
We use service data to operate, secure, troubleshoot, and improve the product. We do not:
- Sell your data to third parties
- Use your data to train models for other customers
- Access your platform accounts without authorization
7. Service Availability
We aim to provide reliable service, but no public service level agreement or service credit applies unless included in a separate written Enterprise agreement.
8. Limitation of Liability
Skewix is not liable for:
- Decisions made based on discrepancy reports (we provide data, not financial advice)
- Platform API changes that affect data accuracy
- Indirect or consequential damages
- Losses exceeding your monthly subscription fee
9. Termination
We may suspend or terminate your account for:
- Violation of these terms
- Fraudulent activity
- Non-payment after 14 days grace period
- Abuse of the service or API
10. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance. Material changes will be notified via email.
11. Governing Law
These terms are governed by the laws of the State of California, USA. Disputes will be resolved through binding arbitration in San Francisco, CA.
12. Contact
For questions about these terms, contact legal@skewix.com.